Emergency Department at Ashford Hospital
Opening Hours
8am to 10pm daily
55 Anzac Highway
Ashford SA 5035
(08) 8375 5205 or (08) 8375 5222
Ashford Hospital provides an Adult Emergency Service that is open from 8am to 10pm daily and accepts cardiac patients 24 hours a day. The Service is staffed by medical and nursing staff specifically trained to deal with a wide range of medical and surgical emergencies. We also have rapid access to onsite Radiology and Pathology diagnostic services.
The Ashford Emergency Department accepts and reviews almost any medical and surgical condition, specialising in cardiac and orthopaedic conditions.
To assist we have:
- 24 hour access to leading specialists with advanced qualifications within their speciality field
- 24 hour access to our 8 operating theatres, 2 angiography suites and proceedure rooms
- A dedicated cardiac operating theatre
- 74 beds specifically to care for cardiac and critically ill patients
- 24 hour onsite medical officers
- The highest level of private intensive care available in South Australia
Our Emergency Department is unable to accept:
- Major Trauma (i.e. multiple life threatening injuries sustained in a major car accident)
- Paediatric Medicine
- Psychiatric conditions
Emergency Chest Pain?
Get to Ashford Emergency Department if you are experiencing symptoms including:
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Chest pain
- Tightness
- Pressure
- Squeezing
- Shortness of breath
- No referral required
- For acute chest pain or cardiac related symptoms
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Immediate assessment and diagnosis
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Ashford Chest Pain Clinic Open 24/7
55 Anzac Highway, Ashford
Phone: 8375 5263
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8am - 10pm
Accessible via the Ashford Emergency Department
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10pm - 8am
Accessible via ambulance only
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With a heart attack, every minute counts.
Get help fast and if there are any doubts about chest pain, call an ambulance on "000".
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Location
The Ashford Emergency Department is situated at 55 Anzac Highway, Ashford. Roughly 5 km on the right heading from the Adelaide CBD towards Glenelg.
Long term parking is available in the multi storey car park accessed from Everard Avenue.
What Will Happen When I Arrive?
On arrival to the Emergency Department, you will see a specialist emergency nurse (Triage Nurse). The Triage Nurse will determine the severity of your problem, by performing an initial assessment. In Australia we use the Australasian Triage Scale to determine who medical staff should assess first, this enables life-threatening conditions to be seen as an absolute high priority.
In general, the triage system has 5 levels:
- Immediate (life threatening)
- Emergency (could become life threatening)
- Urgent
- Semi-urgent
- Non-urgent (needs treatment when time permits)
How Long Will It Take To See A Doctor?
We pride ourselves on our rapid assessment times and generally you can expect to have shorter waiting periods than many other emergency departments. Your waiting time will depend on the number of patients whose condition is more serious than your own and on how busy the service and the rest of the hospital is at the time. We understand that waiting can be frustrating and will do everything we can to keep your wait to a minimum. Please let the Triage Nurse know if you feel your condition changes.
What If I Require Admission To Hospital?
Your Specialist will generally recommend admission if required as part of your treatment. As your hospital admission is unplanned, there is occasionally a delay while we find the most suitable room for you. But don't worry! Between our three hospitals, we have got it covered and finding a suitable bed is usually not a problem!
What Do I Need To Bring With Me?
If you have time, grab an overnight bag just in case you need to be admitted to hospital. Leave your valuables at home, as sometimes watches and jewellery may need to be removed for x-rays etc.
Can I Phone Through First?
Ashford Emergency Department welcomes any enquiries regarding its service, but reminds you that it can not offer any medical advice over the phone. If you are experiencing any symptoms such as chest pain, shortness of breath or require urgent medical attention, call an ambulance to take you to hospital for further assessment.
Ashford Hospital Emergency Service: (08) 8375 5205 or (08) 8375 5222
Facility Fee
Ashford Hospital is a private hospital and there will be some out of pocket expenses when attending our private Emergency Department, including a facility fee. Any Medicare component of the doctor's fee will be refunded as applicable. We are a not for profit hospital and this fee contributes towards the running of the Emergency Department so we can continue to provide this service for the community. We thank you for your support and look forward to providing this valuable service in South Australia for years to come.
Frequently Asked Questions
Do I need an appointment to go to the Ashford Emergency Department?
No, an appointment is not necessary. Just come straight in - we are here to help you.
Can I eat or drink while I am waiting?
We ask that you do not eat or drink if possible prior to being seen. You may need tests or procedures that require you not to eat or drink beforehand.
Can my family be with me?
Having family or friends with you can ease the stress, so family and friends are welcome after the initial assessment.
If I am brought to the Emergency Service by ambulance, how do I get home if I am not admitted to hospital?
We can help you make alternative arrangements to get home. There are VIP taxis that regularly service our hospital or we can contact a friend or relative for you.
What happens if I decide to leave the Emergency Service before being treated by a doctor?
You are free to leave at any time should you decide prior to treatment that you are feeling better. Please inform the receptionist or triage nurse that you are leaving.
In the best interest of your health and well being, we do not recommend you leave if you are still feeling unwell.
